Network Maintenance Windows

[Global] Emergency Maintenance: CloudStack Public Cloud [Update]

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[15:15 Update]
Dear LeaseWeb customer,

We wanted to provide a final update with regard to the ongoing work to address the Meltdown security vulnerability. All of the work patching the hypervisors on which your VM's run has recently been completed. However due to the nature of the vulnerability, even with the hypervisors patched, it is still important for you to check the current patch levels of your own VM's to ensure that they are all up to date.


[January 22nd 8:55 update]

Dear LeaseWeb Customer,

Our teams are still working to finalize patching and updating our systems. We will continue to provide further updates as they become available.

[January 17th 9:50 update]

Dear LeaseWeb Customer,

Our teams are still working to patch and update our systems. We will continue to provide further updates as they become available. 


[January 12th 10:40 update]

Dear LeaseWeb Customer,

In order to ensure that we can mitigate any potential vulnerabilities posed by the Spectre and Meltdown exploits as soon as possible, our teams will continue to patch and update our systems over the weekend. 

This work will not, however, have any impact on service and should produce no interruptions or downtime during the weekend. We will continue to provide further updates as they become available. 


[Original message]

Dear LeaseWeb Customer,
 
We want to inform you about the upcoming emergency maintenance on our Public CloudStack infrastructure.
 
WHAT CAN I EXPECT?
Starting at Thursday 11 January 2018 06:00 CET, we will  perform rolling updates on the CloudStack Public Cloud environments in our data centers in London, San Francisco, Washington DC, Amsterdam, Frankfurt and Singapore. 

WHY ARE YOU PERFORMING THIS MAINTENANCE?
To address the recently discovered security vulnerabilities presented by the Spectre and Meltdown exploits, our vendors have released a number of critical security updates that need to be applied to our systems. We are committed to providing you with the best possible service, performance, and security, and to achieve this, the maintenance is required to ensure all of our systems are up to date.. 

WILL MY SERVICE BE IMPACTED?
During the maintenance window your service(s) will be impacted for a short time while we power off and migrate your service(s) to a new host.
We will provide ongoing updates on this post.

Sincerely, LeaseWeb http://www.leasewebnoc.com Data center naming system is explained here: http://www.leaseweb.com/en/about-us/data-centers

Below, you will find all planned maintenance windows for the LeaseWeb network. If you would like to be notified about network status changes and maintenance windows, you can subscribe to the LeaseWeb NOC mailinglist.