[NL, AMS-01] Connectivity issues in part of our network [Update]
[FINAL UPDATE 11:03]
The faulty line card on the redundant router has been successfully replaced. No outstanding issues are present at this time. We will continue to closely monitor connectivity and system stability.
The device rebooted again while we were performing our investigation. The cause at this time appears to be a faulty line card. We are in the process of having it replaced. An on-site engineer will replace it as soon as possible.
Dear LeaseWeb Customer,
A redundant router in our AMS-01 datacenter experienced an unexpected reboot. The device is now back online. We are currently performing an in-depth investigation to deduce the cause of the reboot.
As the router is part of a redundant setup, no impact should be noticed. If you are experiencing connectivity issues at this time, please contact our Support department (firstname.lastname@example.org).
Possible impacted ranges:
Data center naming system is explained here: http://www.leaseweb.com/en/about-us/data-centers
Below, you will find the network status for the LeaseWeb network. If you would like to be notified about network status changes and maintenance windows, you can subscribe to the LeaseWeb NOC mailinglist.