[US, WDC-01] Connectivity issues in part of our network [Update]
We traced back the problem to an issue in our DWDM system in wdc-01, Our engineers and troubleshooting the issue at the moment. Connection is still up and stable, If you are still experiencing connectivity issues at this time, please open a ticket via the LeaseWeb Customer Portal, or contact us at email@example.com
Since 20:40 connectivty has been restored, We are still investigating the root cause. we will update the noc post once we have more details.
If you are still experiencing connectivity issues at this time, please open a ticket via the LeaseWeb Customer Portal, or contact us at firstname.lastname@example.org
Dear LeaseWeb Customer,
We are experiencing connectivity issues in our WDC-01 datacenter. You might experience packet loss or higher latency to/from certain destinations on the internet.
Our engineers are currently troubleshooting the issue further and will provide you with an update as soon as possible.
Data center naming system is explained here: http://www.leaseweb.com/en/about-us/data-centers
Below, you will find the network status for the LeaseWeb network. If you would like to be notified about network status changes and maintenance windows, you can subscribe to the LeaseWeb NOC mailinglist.