Network Status

[resolved]

[SIN-11, SG] Connectivity issues in part of our network [Update]

[FINAL UPDATE]

Dear Leaseweb Customer,

No connectivity issues should be present at this time.

The root cause of the issue was traced to one of our core routers losing BGP connectivity.
Network traffic shifted over to our secondary core router when this occurred. 

Our engineers will follow up with a fix during a scheduled maintenance window.

If you are still experiencing connectivity issues at this time, please open a ticket via the Leaseweb Customer Portal or contact us at support@leaseweb.com


[UPDATE]

Dear Leaseweb Customer,

Our engineers are still investigating this matter, we will provide you with an update once this is possible.


Dear Leaseweb Customer,

You may have experienced connectivity issues between 15:00 - 15:15 UTC in our SIN-11 data center.

Currently our engineers are investigating the cause of the issue, and further updates will follow.

If you are still experiencing connectivity issues at this time, please open a ticket via the Leaseweb Customer Portal or contact us at support@leaseweb.com

Sincerely, LeaseWeb http://www.leasewebnoc.com Data center naming system is explained here: http://www.leaseweb.com/en/about-us/data-centers

Below, you will find the network status for the LeaseWeb network. If you would like to be notified about network status changes and maintenance windows, you can subscribe to the LeaseWeb NOC mailinglist.